Black Swan Content Marketing Plan

In the midst of the unknown, planning your marketing message is about as easy as finding toilet paper at the store. Both are mission critical. Neither are easy. More than anything else, your clients will remember how you made them feel during this crisis. This is your opportunity to reach them with content that connects.

How do you put together a plan when you don’t know what’s coming next?

Take 15 minutes and go through these 4 steps. Then you’ll be armed with a communication plan to get through the coming weeks.


Take everything you have planned and push it down the calendar 4 weeks. You’ve opened up room on your calendar to talk to clients about what matters right now.


The situation is fluid and your messaging is too. In late February, making comparisons to other epidemics made sense. Today, in the midst of a pandemic, that message is outdated.

If you worry about your content being stale in a few weeks, you’re going to stop yourself in your tracks. Shift your mindset to:

How can I add value to my clients’ lives right now?


There’s so much doom and gloom that’s it’s easy to fall down that rabbit hole. You can help your clients be proactive and focus on the positive. Start a list of things you’d like to tell (or recently told) one of your favorite clients.

  • Is it tips to do with their kids since the family is quarantined at home?
  • You might want to share ideas about refinancing mortgages.
  • Or maybe you’d like to remind clients that now, more than ever, those estate planning documents are key.

Take your list and prioritize it. What makes sense this week? Which content works next week?


Let clients know how often they can expect to hear from you. Pick what’s do-able right now. Is it once a week? Twice a week? Set that expectation with your next blog, video, or email. Then stick to it.

Creating meaningful content in the midst of chaos is not easy. If you need help creating 6 weeks worth of videos for your clients in a 90-minute record session, we can help. Just choose your 6 scripts and schedule your record session. We’ll take care of the rest. Schedule a call to find our more.

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